Last updated March 11, 2025
Standard Service Description: Herbalife International of America, Inc. (“Herbalife,” “we” or “us”) is offering two recurring SMS/MMS text message news and update programs for the U.S. and Puerto Rico. We offer the Herbalife Text Alerts in English and in Spanish. Once you join either or both programs, you will receive recurring text messages with promotional material regarding Herbalife products and services from or on behalf of Herbalife.
Opt-In Process: Please visit the subscription page to opt-in for the Herbalife Text Alerts available in either or both English and Spanish. When you opt-in to the service, we will send you a message confirming your signup. Message and data rates may apply. Message frequency will vary based on your use. Text “HELP” for help. Text “STOP” to cancel.
Opt-Out & Information:
You can opt out of ALL Herbalife SMS/MMS marketing text messages at any time by texting STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 472587.
For information about our text programs, or for support, text HELP to 472587, visit SMS/MMS Help page or call Member Services at 866-866-4744.
Data Rates & Charges: Your carrier’s standard message and data rates may apply. A wireless service provider may charge for each SMS or MMS text message that is sent and received. Message and data charges will appear on your phone bill or be deducted from your prepaid account. Consult your service provider for information about your pricing plan.
E-SIGN Disclosure and Agreement. By providing your consent to receive Herbalife Texts Alerts, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by emailing us at privacy@herbalife.com with “Revoke Electronic Consent” in the subject line.
To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, email us at privacy@herbalife.com with contact information and the address for delivery.
T-Mobile is not liable for delayed or undelivered messages.
Subscriber Requirements: Each subscriber must use his or her own wireless device capable of two-way messaging and a participating carrier with a telephone area code within the 50 United States, the District of Columbia or Puerto Rico.
SMS and MMS Services: The services are offered on an “as is” basis, and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. We may change or discontinue the services without notice or liability to you.
Privacy: Information collected in connection with the SMS and MMS services will be used in accordance with our Privacy Policy located at hrbl.me/en_privacy.
Herbalife International of America, Inc. and its officers, directors, employees and agents are not responsible and shall not be liable for any losses or injuries of any kind resulting from technical failures or delays of any kind, any damage to any person’s computer or wireless device, or any other loss directly or indirectly caused by participation in the services. We reserve the right to cease delivery of messages to any person at any time in our sole discretion.
Governing Law: These Terms and Conditions are governed by the laws of the State of California, without regard to its principles of conflicts of law, and regardless of your location.
Contacting Us: If you have questions, you may contact us at: Member Services at 866-866-4744 or 800 West Olympic Blvd., Suite 406, Los Angeles, CA 90015 or privacy@herbalife.com.
