HERBALIFE SMS AND MMS TERMS & CONDITIONS

Last updated April 17, 2024

Standard Service Description: Herbalife International of America, Inc. (“Herbalife,” “we” or “us”) is offering two recurring SMS/MMS text message news and update programs for the U.S. and Puerto Rico. We offer the Herbalife Text Alerts in English and in Spanish. Once you join either or both programs, you will receive recurring text messages with promotional material regarding Herbalife products and services from or on behalf of Herbalife.

Opt-In Process: Please visit the subscription page to opt-in for the Herbalife Text Alerts available in either or both English and Spanish. When you opt-in to the service, we will send you a message confirming your signup. Message and data rates may apply. Message frequency will vary based on your use. Text “HELP” for help. Text “STOP” to cancel.

Opt-Out & Information:

You can opt out of ALL Herbalife SMS/MMS marketing text messages at any time by texting STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 472587.

For information about our text programs, or for support, text HELP to 472587, visit SMS/MMS Help page or call Member Services at 866-866-4744.

Data Rates & Charges: Your carrier’s standard message and data rates may apply. A wireless service provider may charge for each SMS or MMS text message that is sent and received. Message and data charges will appear on your phone bill or be deducted from your prepaid account. Consult your service provider for information about your pricing plan.

Subscriber Requirements: Each subscriber must use his or her own wireless device capable of two-way messaging and a participating carrier with a telephone area code within the 50 United States, the District of Columbia or Puerto Rico.

SMS and MMS Services: The services are offered on an “as is” basis, and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. We may change or discontinue the services without notice or liability to you.

Privacy: Information collected in connection with the SMS and MMS services will be used in accordance with our Privacy Policy located at hrbl.me/en_privacy.

Herbalife International of America, Inc. and its officers, directors, employees and agents are not responsible and shall not be liable for any losses or injuries of any kind resulting from technical failures or delays of any kind, any damage to any person’s computer or wireless device, or any other loss directly or indirectly caused by participation in the services. We reserve the right to cease delivery of messages to any person at any time in our sole discretion.

Governing Law: These Terms and Conditions are governed by the laws of the State of California, without regard to its principles of conflicts of law, and regardless of your location.

Contacting Us: If you have questions, you may contact us at: Member Services at 866-866-4744 or 800 West Olympic Blvd., Suite 406, Los Angeles, CA 90015 or privacy@herbalife.com.

 

SMS/MMS Help Page

Last updated April 17, 2024

What is the Herbalife SMS and MMS service?

SMS refers to short message service and MMS refers to multimedia messaging service. Herbalife’s SMS and MMS services allow you to receive timely text messages containing marketing materials regarding Herbalife products and services. For more information, please see our Privacy Policy and Terms and Conditions.

What Herbalife SMS and MMS subscriptions are offered?

Herbalife offers two main subscriptions for the United States and Puerto Rico:

  • HLF Text Alerts – English-language subscription; and
  • HLF Text Alerts – Spanish-language subscription.

Is there a cost for the Herbalife SMS and MMS service?

Herbalife does not charge for the SMS and MMS services. However, standard messaging and data rates may apply. Please contact your service provider for information about these rates.

What carriers are compatible with the Herbalife SMS and MMS service?

Supported carriers include AT&T®, Verizon® Wireless, Sprint®, T-Mobile®, U.S. Cellular®, Nextel, Boost Mobile and Dobson Cellular. Not all carriers are supported in Puerto Rico.

Are the Herbalife SMS and MMS services available for international users?

The Herbalife SMS and MMS service is currently only available for subscribers in the United States and Puerto Rico. SMS service will soon be available in Canada.

How do I sign up for Herbalife SMS and MMS messages?

Please visit the subscription page to sign up for the Herbalife Text Alerts available in either or both English and Spanish. When you opt-in to the service, we will send you a message confirming your signup. Message and data rates may apply. Message frequency will vary based on your use. Text “HELP” for help. Text “STOP” to cancel.

How do I stop receiving Herbalife SMS and MMS messages?

You can opt out of the HLF Text Alert subscriptions at any time by texting STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 472587, or unsubscribe via MyHerbalife.com

Who can I contact additional for help?

For additional help, please contact Member Services at 866-866-4744.

Where can I find the Herbalife Privacy Policy?

Please click the link to review our Privacy Policy.

Where can I find the Herbalife SMS Terms and Conditions?

Please click the link to review our SMS Terms and Conditions.

en-US | 4/17/2024 12:16:52 PM | zus2pwssb000008 | MyHL | 4/17/2024 12:16:52 PM | 1.24.0321.01